Terms and Conditions:

In these general terms and conditions, the following definitions apply: Cryptoindexrobo we, we, us or our: Cryptoindexrobo located at the Amsterdam Netherland,

Customer, you, you or you(w): The user of one of our Programs or other services offered by us and/or the visitor to our website(s).

Program: Each of the programs offered by us, such as the RSI strategy or manuals.

Conditions: these general terms and conditions.

Applicability: These Terms and Conditions apply to (the purchase of) a Program or to your visit to our website. In addition, these Terms and Conditions apply to all our other services, deliveries and offers and to agreements that you conclude with us.

Deviations from the Terms are only valid if we have agreed this explicitly or in writing. We do not accept any (general) terms and conditions other than ours.

Should our Terms or an agreement concluded with us contain a provision that is contrary to the law, all other provisions in the Terms will remain valid. The provision itself will be replaced by us by a similar provision that does not conflict with the law.

We reserve the right to change these Terms from time to time. The most recent Terms and Conditions can always be found on our website. We therefore advise you to regularly check on our website whether new Terms and Conditions apply. Incidentally, the Program you have purchased will remain subject to the Terms and Conditions that you accepted when placing your order.

Conclusion of agreement: All our quotations and offers are without obligation and do not bind us. We reserve the right to refuse to enter into an agreement with a (legal) person for reasons of our own.

An agreement between you and us is concluded as soon as: you have completed all registration fields on our website completely and truthfully; you have agreed to the Terms; you confirm your order via the 'agree' button; and we have sent you an agreement confirmation by e-mail.

Payment: On our website it is indicated how you can pay for your purchase. You pay on your chosen payment method. If that possibility is indicated, you can also choose to pay in installments. Once you have confirmed your order, you undertake to pay us the entire purchase price. You are – of course – obliged to provide correct and complete payment details. And, if you pay via direct debit, to ensure sufficient balance.

Installment payments must be received by us within the specified periods. In case of late payment, we may charge statutory interest and collection costs. If we do not receive a (installment) payment on time, we can immediately block access to your account.

Delivery and right of withdrawal: When you purchase one of our services tools strategy , you choose to have direct access to that Program and you waive your statutory right of withdrawal. After receiving your (down) payment, you will receive a link within a few minutes with which you can access the product you have purchased  via the account you have created.

Not good; money back arrangement: Satisfied customers are important to us. We want you to have the opportunity to decide for yourself whether the Program you have purchased offers you what you expect from it. Therefore, you can cancel your purchase within 14 days if you are not satisfied. We will then refund your payment. To be able to make use of this scheme, you must meet the following conditions:

Your cancellation request must be submitted to us by e-mail (via info@cryptoindexrobo.nl)  within 14 days from the day of purchase; You must not have followed the manual in full; and You have purchased the Program at the regular price, i.e. not at a discount. If we honor your cancellation request, we will let you know as soon as possible after receiving your request.

Subscription: if you have taken out a subscription, different conditions apply. The subscription can be cancelled monthly. Cancel the subscription at least 10 days before the renewal, otherwise it will continue for another 1 month. You can do this by sending an email to info@cryptoindexrobo.nl. Mention your full discord name with 4-digit code (example: crypto#0000) and your order number. When taking out a subscription, you do NOT have a warranty period of 14 days.

Access and use of the Program: We own all intellectual property rights to (the content of) our Programs, services and our websites. By purchasing a Program or service, you obtain a non-exclusive, personal and non-transferable right to continue that Program. It is therefore not permitted to grant others than yourself access to the Program purchased by you, to copy, sell, translate, distribute, display, reproduce, publish, license or in any other way transfer the Program (or parts thereof). The sharing, selling or in any other way transferring the (login) data that give you access to our Programs and websites is therefore not permitted. Offering some of the Program to others or (login) data for the websites is also prohibited. Furthermore, we reserve the full right to remove you from the groups/community when you disturb the order and we deem this necessary.

In case of violation of the above: you owe us an immediately due and payable contractual penalty of € 500 per violation. Any act by which someone other than yourself accesses the Program and/or our websites is considered a separate violation. If the violation consists of placing (a link to) (parts of) the Program in a public, at least for a large public, accessible location, the amount of the contractual penalty is € 10,000 per violation; we have the right to claim compensation for the damage suffered by us in addition to the aforementioned fine; we will block your access to our Programs and websites. You are not entitled to a refund of the purchase price.

We may further immediately block your access to your account if you distribute messages or make announcements about us, our employees or about the Cryptoindexrobo Program that are harmful to us. If we block your account, you will also no longer have access to the communities associated with the Programs

Liability: All our Programs, our websites and our other communications have been compiled with the utmost care. However, it is possible that these contain mistakes, inaccuracies or (type) errors. We are not liable for this. We also cannot state that downloads that we make available to you are completely virus-free. It is your responsibility to adequately secure your devices.

Furthermore, it is entirely up to you what you do with the information you obtain through our Programs, our websites or our other communications: you remain fully responsible for your own actions at all times. We are never liable for the consequences of your interpretation, use or application of our Programs, our websites or other expressions of us.

Our Programs may include components related to accounting. All the tips and information you get through such a part never have the same value as advice from an accountant or an accountant. So you can't derive any rights from this either.

Our liability is always limited (1) to compensation for direct damages and (2) to a maximum of the amount you paid us for the purchase of the Program. We are never liable for indirect damages, such as consequential damages, lost profits, missed savings, reduced goodwill or damage due to business stagnation. The limitations of liability shown above do not apply if we have caused the damage by intent or deliberate recklessness.

Termination of our services; We always have the right to terminate our services immediately if you do not comply with your contractual obligations under these general terms and conditions or an agreement that applies.

Personal data; We make every effort to process your personal data in accordance with the GDPR (the "General Data Protection Regulation"). On our website you will find our privacy statement. In it you can read exactly what we do with your data, what security measures we have taken and what your rights are with regard to your personal data.

Applicable law, competent court; These Terms and Conditions and all agreements concluded with us are governed by Dutch law. If there is a dispute that we cannot resolve in good consultation with each other, this dispute will be submitted to the competent court in Amsterdam. However, if you are a natural person who is not acting in the exercise of a profession or business, you may, within one month after we have invoked this provision in writing, choose to settle the dispute by the competent court under the law.

Finally; You can submit your questions, complaints or comments to us by e-mail (info@cryptoindexrobo). We will respond to your email as soon as possible.